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November 24, 2017


Re:  November 23, 2017 Cedar Knolls and Morris Plains Boil Water Advisory – Lifted


Dear SMCMUA Customers,


The New Jersey Department of Environmental Protection has lifted the boil water advisory affecting your water service and we have provided instructions for you to follow below.  The Authority acknowledges and apologizes for the inconvenience that this event caused our customers.  We are evaluating all of the issues surrounding this event and are implementing corrective measures to improve these processes.  I would appreciate receiving your recommendations for improving emergency notifications or other areas of our service and request that you forward these directly to me via email at lcummings@smcmua.org or by phone at 973-326-6866.


We also request that all consumers in our service area visit our website and register for emergency notifications under the “Register for Citizen Alerts” tab.



Laura Cummings

Executive Director/Chief Engineer





For more information, contact  Customer Service at 973-326-6880 or visit our website at www.smcmua.org.


Consumers of SMCMUA were notified on November 23, 2017 of a possible problem with the drinking water due to a loss of pressure in the service area and were advised to boil the tap water before using as a precautionary measure.  We are pleased to report that the subsequent water quality testing shows the water quality to be safe and that the boil water advisory has been lifted.  Please follow the instructions below.


THE BOIL WATER ADVISORY IS LIFTED and it is no longer necessary to boil your water before using.  The following measures are strongly encouraged at this time:

  • Run your water faucets for 3-5 minutes to flush your service connection and interior plumbing with water from the service main.

  • Empty and clean your automatic ice makers and water chillers.

  • Drain and refill your hot water heater if the temperature is set below 113 degrees Fahrenheit.

  • Service connections with a water softener/cartridge filters should be run through a regeneration cycle or other procedures recommended by the manufacturer.

  • Water reservoirs in tall buildings should be drained and refilled (as applicable).


(Updated:  November 24, 2017 at 3:45 p.m.)